As a business owner or a manager you will be interested in knowing how your helpdesk is performing. You will want to know how many tickets are generated, of which types and how people performed on it. Our CRM dashboard section provides sophisticated features for it.
Meaningful CRM Dashboards
We use latest technology to generate the dashboards those are visually appealing, shows meaningful data that enables you to draw proper conclusions. Many CRMs are still providing dashboard with technology of the past where dashboards are presented as an independent dashlet where you need to change the input for each dashlet specifically.
The dashboards we provide are shown as a collection of tiles, interconnected to each other to present one single dataset in meaningful manner. If you click on any data point the other tiles get adjusted automatically.
If you like our dashboards then you will like this feature also. Every business is different and hence they often have differing requirements. Expecting that a single dashboard will suffice all businesses may be a oversimplification.
For your specific business needs, we will design a dashboard only for you and provide access it to you in CRM system. This service comes at an additional development and monthly recurring cost.
Along with the dashboards, enhanced reports are also available. These reports give the data behind dashboards in a list format.